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This could prove the perfect time for large and small organisations to really reconsider both how and why they carry out some of the functions that they do.

The digital era should enable commerce to be truly global and to allow organisations to collaborate on a previously unseen scale, choosing the best partners for their enterprise, thereby allowing the organisation itself to concentrate on its core services. The idea of being able to conduct every servcie to an outstanding level from within one building, never was a reality but it did allow the Board to control their people and practices.

Perhaps it's time to truly reinvent the delivery of commerce and to allow third parties to enable established businesses, as well as themselves, to shine. The recent collaborations between fintechs during this crisis to get funds into the hands of those that need it most, is a great example of what can be achieved when we leave bureaucracy and old-school thinking behind and use technology as an enabler to answer human needs.