Most readers of this journal will have some awareness of the FCA Consumer Duty. The important date when the new rules will apply is 31 July 2023 - not long now. In short it sets out to achieve an improvement in consumer protection by requiring financial service companies to deliver good outcomes for customers. Surely all financial service companie...
05 July 2023 /regulation /people Outsourcing Banking, Financial Services Operations
Thankfully it looks like the UK has dodged a 2023 recession. Things were certainly bleaker at the end of 2022 when The Economist was not asking if there would be a recession, they were just asking how bad it is going to be. Although interest rates have been going up, it also looks like there will be more home loans. Mortage lending is expected t...
06 June 2023 /retail /predictions Banking Strategy, Digital and Transformation
The Fintech and technology worlds often overlap. It’s only natural because these are financial services delivered by technology. However if you look at the fortunes of the general technology sector right now and compare it to fintech, there is quite a disparity. Meta has recently laid off over 11,000 employees and has suggested that there may be m...
17 April 2023 /people /retail Banking Strategy, Digital and Transformation
Outsourcing Banking, Financial Services Operations
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