Latest opinions that Andrew Beatty has shared on Finextra

Join the Community

21,914

Expert opinions

43,954

Total members

408

New members (last 30 days)

174

New opinions (last 30 days)

28,652

Total comments

Join Sign in

Andrew Beatty

Head of Wealth, Retirement & International

FIS

Member since

17 Sep 2018

Location

Toronto

View Andrew Beatty's full profile

Andrew's opinions

Conversational Banking: How to Start the Conversation

"How satisfied are you with your bank?" is a staple question in Voice of Customer (VOC) surveys. However, one question that is almost never asked is "How proactive is your bank in reaching out to help you with your unique financial goals?" A handful of banks are emerging as leaders in this respect, becoming proactive by deployi...

12 December 2018 /retail Digital Banking Trends

The New Banking Format: The segment of one

"Arthur Clarke once observed that cave dwellers froze to death on beds of coal.This is the opening statement of Carla O'Dell and C. Jackson Grayson's book "If Only We Knew What We Know." At the time, their focus was the internal transfer of knowledge, particularly around best practices. However, the quote is just as applicable today...

29 November 2018 /retail Digital Banking Trends

5 Reasons Why Direct Banking Is the Next Big Thing

The concept of Direct Banking – an online and mobile only bank – delivers serious bottom-line benefits, for those with a well-defined strategy. Direct banks have become a popular means of driving deposit growth to underpin lending, and to meet customers' increasingly demanding expectations for an on-demand, digital and mobile banking experience. Th...

07 November 2018 /retail Digital Banking Trends

The Clean Slate approach to Banking

Both in life and in banking technology, few have the luxury to start over with a clean slate. Banks usually have to build upon the investments (and mistakes) of prior years. Banks built their entire business eco‑system around core banking solutions and technology that were designed, developed, and enhanced over the last 3 decades. These solutions ...

25 October 2018 /sibos /retail Banking Architecture

The Tortoise and the Hare: Part Two: The Branch Needs to Get Smart

In the Tortoise and the Hare Part One, I talked about getting faster, moving channels, and working with slower-changing core banking systems. However within our channels there is a similar race where mobile is the Hare and the Tortoise is the branch. In the choice to invest time and money, the odds are your bank has favored the Hare as well. We spe...

11 October 2018 /retail Banking Strategy, Digital and Transformation

The Tortoise and The Hare: Digital Banking Transformation

This widely known fabled story can serve as an excellent primer for examining the pros and cons of seemingly opposing forces in a familiar format utilizing a compare and contrast context. There certainly have been several perspectives offered on the Why and How of the winner's result and the lessons to be learned and carried forward. From a tradit...

20 September 2018 /retail Banking Architecture