Do you feel lost without a mobile device? Research suggests mobile users can't leave their phone alone for six minutes and check it up to 150 times a day. Banks need to adapt to this fundamental shift in customer behaviour. As customer change, organizations are heavily investing in deploying bots to service them. Capital One’s chatbot Eno, Royal Ba...
05 September 2017 /ai /retail Digital Banking Trends
Alex BrayAVP, Omni-Channel Acquisition & Servicing at Genpact
Rakesh ChhabraAssistant Vice President at Genpact
Arun RajagopalMarketing Solutions Leader at Genpact
Rajkumar SubramanianVice President at Genpact
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.