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Alex Bray

AVP, Omni-Channel Acquisition & Servicing
Genpact
Member since
05 Feb 2011
Location
London
Followers
7
Following
4
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23
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0
Followed by John Sims, Martha Boyle and 5 others you follow
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Alex's opinions

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Alex Bray

'Omnia omnibus' - what does omni-channel really mean to banks?

‘Omnia omnibus’ means ‘all things to all men’ in Latin. That is a good way to start a discussion on the meaning of omni-channel to banks. As with so many other financial services buzz phrases, omni-channel means many different things to different people. Certainly, there is an acknowledgement in the industry that banks need to be more omni-channel...

19 September 2016 /retail Online Banking

Alex Bray

Bank of Pikachu? What does Pokemon Go mean for banking?

You cannot have missed the latest craze for Pokémon Go. Hordes of zombified individuals are wandering around your city, staring at their mobile devices. They are hunting for Pokémon. These ‘pocket monsters’ are animated characters which users collect, train and fight. Users visit PokéStops and Pokémon Gyms hoping to catch wild Bulbasaurs, Pidgeot...

25 July 2016 /retail Innovation in Financial Services

Alex Bray

Wearables Are the Catalyst for a New Payments Tech Wave

New technologies are allowing us to reimagine the entire customer payment experience. In the future, the only mandatory inputs for a transaction will be the merchant’s price and the customer’s acceptance. These will be configured to require minimum effort from a customer. For example, at the most extreme with a low value payment, a customer could p...

08 January 2016 Online Banking

Alex writes about

  • retail banking

Alex's opinion archive

  • 2018 (2)
  • 2017 (2)
  • 2016 (3)
  • 2015 (1)
  • 2014 (3)
  • 2013 (8)
  • 2012 (4)

Latest groups joined by Alex

  • Innovation in Financial Services

  • Finance 2.0

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Alex reads

  • StGilesResident Blog on Tumblr
  • Bank Marketing Strategy
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  • Financial Services Club Blog
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Vinod Sekharankutty

Vinod Sekharankutty
VP - Financial Services at Genpact

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Rakesh Chhabra
Assistant Vice President at Genpact

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Sayed Ali Sharafudeen

Sayed Ali Sharafudeen
Senior Manager, Customer Analytics at Genpact

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Tim Difford

Tim Difford
VP Banking & Capital Markets Strategy at Genpact

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