Latest opinions that Abhishek Chatterjee has shared on Finextra

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Abhishek Chatterjee

Managing Partner

Gartner Inc.

Member since

16 Dec 2014

Location

London

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Abhishek's opinions

Finovate Europe - 2015 - FinTech enabling Democratization, Personalization, Innovation in Banking

This year FINOVATE in London was full of innovative ideas and products. The topics varied from more traditional ideas like investment management tool, BPM, real time customer on-boarding (including AML, KYC etc), Cloud based identity and transaction authentications to more exciting ones like Virtual financial Advisory, Financial Gamification, Mobi...

19 March 2015 /payments Innovation in Financial Services

Future of Transaction Banking - Standardize, Digitize, Innovate

Future of transaction banking is full of possibilities & it will be primarily driven by customer experience, higher B2B collaboration & exchange of information, real time transaction management & view of cash. Banks not only need to make sure they serve customer across SME, whole sale and corporates well, but also keep an eye to end cus...

14 March 2015 /payments Financial Services Regulation

Banks - Own Mobile Wallet to lead Digital Commerce Transformation

Banking industry is on the cusp of Digital disruption. Threats are no longer coming from their traditional peers, but from disrupters across telecom (Bharati Airtel applying for Banking license), cash rich retail (Amazon, Alibaba providing lending services) & Smart phone manufacturing (Google, Apple etc) industry. To complicate things further,...

28 February 2015 /payments Innovation in Financial Services

Standardize, Innovate, Disrupt and Expand Digital Banking with Open APIs

FS industry is going through a big disruption cycle, where they are trying to redefine the business model, create and sell differentiated product and services, engage customer and community at large to provide value added services, innovate and optimize business to stay ahead of the competition. Biggest threats for FS Industry are coming from inno...

20 February 2015 /payments Innovation in Financial Services

Mobile banking strategy driven by Internet of smart things

While world is transitioning to digital economy, its Important to notice the rise of IoST (Internet of smart things). According to Gartner there are 3 trends driving Digital Business; And intelligent Mobile devices are at the centre of it:- Democratization of Technology - smart things that will start to make decisions - Smart cars, Homes, Meters e...

14 February 2015 /regulation Online Banking

Digital banking through effective data supply chain management

If we think carefully, Data supply chain starts from data creation and ends when value added services or product is created from raw data. This largely happens as it transfers hands & get enriched through interaction with customer, business, Operations, and IT. Ever maturing digital world is creating challenges for organizations due to high ve...

08 February 2015 /regulation Financial Services Regulation

Digital business in Anytime-Anywhere CONTENT Paradigm

Organizations are grappling with challenges to deal with explosion of digital content. Content management lifecycle is going through massive transformation. I see a shift towards automatic content recognition, content management of external and unstructured data like social media, centralization of content into CLOUD, hyper personalized and intell...

01 February 2015 /retail Innovation in Financial Services

Consumer Electronic Show 2015 - Consumarization of FinTech

Keeping with the hype of internet of things, drones, wearable, 3D printing, virtual reality and other; this year's CES was full of new technologies and trends. Consumers are on the verge of getting the best possible experience they can have. With consumarization of IT, some of these technologies will be adopted by enterprises in a hurry. Specially...

20 January 2015 Innovation in Financial Services

5 stage Digital Maturity to improve Customer On-boarding

New account opening and subsequent customer on-boarding process is going through seismic shift due to change in customer's behaviour and rapid technology adoption. Customers are entering into anytime- anywhere service paradigm, where they expect Banks to know about them and provide transparent, real-time interactive services. Banks also need to be...

13 January 2015 /retail Online Banking

Digital Banking through customer centric BPM

Last decade saw automation of back office business processes through BPM technology adoption in 3 distinct areas - document-centric BPM, human-centric BPM and Straight through Processing (STP) with integration-centric BPM. We have seen extensive back office use-cases like payments reconciliation, customer on-boarding, KYC, anti-money laundering (A...

05 January 2015 /retail Innovation in Financial Services