Too often organisations have used automation technologies such as chatbots as a ‘first line of defence’ against their customers, when actually there is often more valuable opportunity to create new and entirely novel experiences for customers. While larger banks often consider automation solely or primarily a cost reduction exercise, challenger ba...
24 June 2019 /ai /retail Customer Service 2015-2019-2025
Gareth WilliamsCEO at YellowDog
Boaz BarackCEO at Bonart Financial Performance Ltd
Arik SolomonCEO at Cypago Security
Mindaugas MikalajūnasCEO at smeGo
Stuart NealCEO at Boku, Inc.
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