Too often organisations have used automation technologies such as chatbots as a ‘first line of defence’ against their customers, when actually there is often more valuable opportunity to create new and entirely novel experiences for customers. While larger banks often consider automation solely or primarily a cost reduction exercise, challenger ba...
24 June 2019 /ai /retail Customer Service 2015-2019-2025
Rolf HaugeCEO at Commercial Banking Applications (CBA)
Kevin MurckoCEO at CoinMetro
Jay MooreCEO at FX HedgePool
Andrew BudCEO at iProov
Gadi MazorCEO at BioCatch
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