Latest opinions that Barley Laing has shared on Finextra

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Barley Laing

UK Managing Director

Melissa

Member since

28 Jan 2019

Location

London

View Barley Laing's full profile

Barley's opinions

Prioritise contact data quality for effective fraud prevention

Financial crime remains a big issue with $3.1 trillion of illicit funds flowing through the global financial system in 2023, according to Nasdaq’s 2024 Global Financial Crime Report. It’s no wonder that most in financial services are investing heavily in advanced ID verification technology to protect themselves from fraud and meet increasingly stri...

30 September 2024 /identity /crime Digital Identity Management

How to prevent AI induced hallucinations

In the financial services sector the transformative power of artificial intelligence (AI) promises to, and in many cases already is, driving real-time business success. From enhancing data-driven insight and productivity, to improving fraud detection and customer experience. However, in the rush to adopt AI many haven’t taken into consideration ho...

09 July 2024 /ai /retail Artificial Intelligence

The damaging impact of poor quality data in the financial services sector

It has been estimated by MITSloan that the cumulative cost of inaccurate data is 15 to 25 per cent of revenue for most organisations. This is because poor quality data wastes resources, undermines everyday operations and communications – particularly personalised customer communications. It causes inefficiencies in both time and money in the creat...

06 June 2024 /regulation /identity Data Management and Governance

Why those in financial services must spring clean their customer databases

With the cost of living crisis continuing and slow economic growth forecast for the remainder of the year, these are challenging times for financial institutions looking to drive growth. This makes it vital to ensure account holders continue to receive a standout experience, to prevent customer churn and drive profitability. Equally important is ...

22 April 2024 /regulation /identity Data Management and Governance

Preventing fraud in a globalised world

As migration increases and globalisation continues at pace, financial institutions around the world are having to review and verify a greater range of identification (ID) documents when onboarding customers than they traditionally would. This is backed up by research from the United Nations (UN) highlighting that nearly four per cent of the world’...

02 February 2024 /identity /crime Digital Identity Management

The money laundering red flags and how to prevent it in 2024

Supporting criminal activity and risking substantial fines from regulators that also damage their reputation are not things any financial institution aspires to. Yet many are exposing themselves to such risks because they are not doing enough to prevent money laundering. With digitalisation creating new opportunities for money laundering to take p...

08 December 2023 /regulation /inclusion Digital Identity Management

Delivering effective sanctions screening amid growing FCA concerns

Finextra recently reported that many of those in financial services were found wanting with their sanctions screening efforts by the Financial Conduct Authority (FCA). After a survey of sanctions controls at 90 firms the FCA uncovered deficiencies across staffing, technology and reporting networks, leading to a lack of adequate resources to ensure...

16 October 2023 /regulation /identity Digital Identity Management

Time to evolve your approach to know your business (KYB) checks

Fraud, whether by an individual or a business, is on the increase. This is largely due to many banking services being accessible online – a convenience that comes with some risk. To help prevent fraud, as well as to ensure compliance with existing know your customer (KYC) and Anti-Money Laundering (AML) regulations; know your business (KYB) and KYC...

26 September 2023 /regulation /identity Digital Identity Management

How SaaS is leading the way in cleaning customer data and delivering ID checks

Speeding up business processes and tasks is something evolving software-as-a-service (SaaS) has been instrumental in delivering. Today, as SaaS reaches maturity, it offers great value to those in financial services to improve the way they operate. Efficient, cost effective and easy to deploy Due to SaaS tools being able to be accessed instantly thr...

14 July 2023 /regulation /identity Banking Strategy, Digital and Transformation

How banks can obtain a valuable single customer view (SCV)

Many financial institutions are experiencing share price fluctuations and some uncertainty as events play out from the collapse of the Silicon Valley Bank and Signature Bank. While navigating their way through the current macroeconomic climate it’s very important, if they are not already doing so, to focus on delivering a competitive advantage to h...

17 March 2023 /regulation /identity Banking Strategy, Digital and Transformation

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