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Hi Vibhav

Thank you for posting and sharing your view. I agree with all points, the innovation aspect for me is under-served within many organisations. Ambrish - Community Group Founder.

Hi Gary

Thank you for continuing to support this community through your posts. This resonates - I can recall when l lead a contact centre refresh in the early 1990s and we introduced call and screen recording. The behavioural shift after its introduction was significant. Ambrish - Group Founder.

Hi Denis,

Thank you for sharing your POV, resonates with me and I am sure many of our readers. Ambrish  - Community group founder. Ambrish

Hi Roland,

Thank you for sharing - corporate banking is underserved from a technology prespective and your observations resonate. Ambrish - Group Founder.

Hi Amy

Thank you for posting - highly relevant subject. Ambrish - Group Founder.

Hi Simon,

Thank you for posting, definately an area for growth - in particular in terms of SME lending. Ambrish - Community Group Founder.

Hi Alex,

Thank you for posting, wonderful insights and pretty much spot on. Ambrish - Community Group Founder.

Hi

Thank you for posting and sharing with the community. You refer to trust within your article. Trust maybe a key differentiator, welcome the thoughts from fellow readers. Ambrish - Group founder

Hi Vasyl

Thank you for posting and sharing. I think this is a case of watch this space. Spot on with your observations. Ambrish - Community group founder.

Hi Ajit,

Great post and insightful. Thank you for sharing and definately an area that will mature over time. Ambrish - Community group founder.