A promising approach to help distinguish the traditional HSBC offering from those of some of the UK Challenger Banks. I've worked with digital scrum teams in a number of financial organisations. Conceptually sound but they can get bogged down with the demon 4 P's - protocols, policies, procedures and people. Nudges need form part of a serties of timely re-inventions to convince potential customers that it's worthwhile transfering over to HSBC banking, but will of course benefit some of their existing customers. In short - HSBC needs a digital strategy led fromn the very top and an IT infrastructure that's totally revamped to support it.
19 Jan 2016 13:12 Read comment
From bitcoins to start-up banks, it's been fascinating to run through the commentary of Day 1 to understand the crowd thinking of those attending. Wish I had been there but alas work commitments mean that I'll have to rely upon other witnesses testaments. I lokk forward to reading more.
22 Apr 2015 08:16 Read comment
An interesting and very timely move by Accenture.
After the banking crisis the target operating models of banks have been rapdily evolving. The current wave of new entrants and those in the pipeline will certainly welcome the service. Very definetly something I''l look into so that I'm up to date with my consulting advice.
08 Apr 2015 12:03 Read comment
A very useful summary, thanks for sharing clarity in this complex and evolving topic
14 Aug 2014 14:17 Read comment
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