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Brett,

Thanks for your comments.

I agree that the momentum behind mobile is huge and the convenience factor is the main reason. What we haven't seen yet is the "fear factor". It's important that this is considered and addressed or it could drive people away from mobile just as fast as it attracted them to it.

For sure security issues were a real concern for Internet Banking and Payments, but these could be addressed purely through improved IT security measures. The risk with mobile that I've pointed out is that it's not just an IT issue. There's more to it.

Some of the options I've highlighted (like multi-channel transactions) highlight how this could be addressed. If this doesn't happen I see mobile banking and payments being forced to reduce its scope and transaction limits. Still good for 80% of what we need, but the other 20% having to be done through another more secure channel.

Eric.

I agree with your comment that moving forward the difference between card and account payments will mean little. More so with the emergence of mobile wallets. Things will become more customer-centric and less card and account centric.

Where do women fit in? In the Bond Movies they have increasingly become tough partners working alongside Bond. In the case of 'M' even being the one calling the shots. In payments it has been reported that women spend more with their cards than men. I doubt in the future that this is likely to change. So women remain very important within payments and many of the "gadgets" we see being used today (Tablets, SmartPhones, etc.) are no more under the heading of "boys with toys" as women are using them just as much.