Really good points and wonderful article. I liked the point of 'banks should rely on personas rather than rules to help identify suspicious activity in financial data'. Though earlier this was cumbersome but now with technology, this can be done easily.
09 Dec 2023 18:05 Read comment
Really good points. I will add that bank should also allow user to (easily) configure their dashboard. You point related to balance ( which many times contains of various balances) is bang on. Many times, customer don't want to check balance, he want to know, how much more he can spend. Things like these should be considered.
09 Dec 2023 18:01 Read comment
Good one. I will add that 'Digital underwritting' will play a big role in the eventual success of BNPL.
09 Dec 2023 17:56 Read comment
Technology for Social Good
Financial Inclusion
Innovation in Financial Services
Saroj PatraSenior Director IT at Infosys
Rajesh YConsultant at Infosys
V VangalaProduct Business Manager at Infosys
Chakra PalakolluManager at Infosys
Sunny BhatSenior Manager - Product Management at Infosys
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