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Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers
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Brian Mahlangu VP Product: Digital Platforms Mobile at Absa Bank, CIB.
Africa’s mobile money revolution isn’t just happening—it’s accelerating! Mobile wallets are reshaping how people transact, from street vendors to large enterprises. But let’s be real: the challenge has always been the same—a massive unbanked and underbanked population across the continent. Now, in 2025, a wave of new and expanding mobile wallets is...
17 March 2025 /payments /inclusion
I previously shared that 56% of mobile connections in Africa are still reliant on feature phones, a reflection of the affordability challenges many face across the continent. It’s important to note that Sub-Saharan Africa alone handles 70% of global mobile money transactions, with over 600 million users. A significant portion of these transactions...
07 March 2025 /payments /inclusion
Prashant Bhardwaj Innovation Manager at Crif
In today’s rapidly evolving digital landscape, customers' expectations of financial institutions have reached unprecedented heights. With technology reshaping how we interact with banks, consumers demand seamless, personalized experiences catering to their needs. This article, supported by compelling statistics and insights, explores whether bank
06 November 2024 /people /inclusion
Joris Lochy Product Manager at Intix | Co-founder at Capilever
With an audience of fintech enthusiasts, I am probably preaching to the choir, but investing your excess savings remains critical to preserving and hopefully increasing the buying power of your hard-earned money. Unfortunately in practice, this is easier said than done. After years of great enthusiasm, investments in robo-advisors seem to be retur...
03 June 2024 /wealth /retail
Alex Kreger Founder & CEO at UXDA
Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can banks and other financial organizations leverage this innovative approach to not just stay relevant but lead in a fiercely competitive market? This art...
22 April 2024 /retail /devops
The financial industry is undergoing a significant transformation. Banks are evolving from mere repositories of money and providers of loans and investments into facilitators of our financial journeys and personal assistants in financial well-being. This shift marks the beginning of an era characterized by embedded banking and deproductization. Tr...
15 April 2024 /inclusion /predictions
Retired Member
Card issuers have a critical role to play in the drive to create a more inclusive financial system. And thanks to advances in technology, they are getting better and better at fulfilling that important obligation. Customers are banking on innovation For consumers, technology has long been a key driver of financial inclusion, especially among unbank...
20 March 2024 /payments /retail
Chiara Gelmini Industry Principal Director - Customer Risk & DD at Pegasystems
In the rapidly evolving landscape of banking, client onboarding and compliance practices have undergone significant transformations over the years. With the rise of digitalization, regulatory changes, and increasing cybersecurity threats, the banking industry has had to adapt and innovate to ensure efficient and secure processes. As we move along ...
12 March 2024
Let's go beyond common digital banking trends and highlight the significant impact of design in the financial industry. In this article I review 10 UX design trends that are innovating digital financial products and reshaping principles of how financial interfaces are created and perceived by users. The focus is on driving innovation in banking to...
12 March 2024 /people /retail
Inna Demchenko Head of project at Bank
In Ukraine remote customer identification and the option to become a bank customer online has been officially in place since 2020, and at present nearly 40 banks out of 63 operating on the market have introduced the option to establish business relationship with the client using remote service channels. Although the service of card opening by new ...
08 March 2024 /retail
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