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A community to discuss the future of financial services and any other interesting trends, strategies, ideas, views.
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Paul Penrose Head of Research at Finextra
The latest upgrade to the Skype internet telephony system is now available for download in beta format. Significant new features include the ability to incorporate a video snapshot and to send and receive money across the network using PayPal. If you’re adventurous and an experienced Skype user you can download the Skype 3.2 Beta for Windows versio...
29 March 2007 /payments /retail
Retired Member
Chicago-based Mintel, a global supplier of consumer, product and media intelligence, report a new study that suggests younger consumers are shunning online banking. Conveniently later in the press release, they point out that contactless credit cards will come to the rescue and save the day. My view: companies such as Mintel, particularly those...
29 March 2007 /security
After unsuccessfully dabbling with the mobile channel at the turn of the decade, US banks now appear ready to make a serious play for real-estate space on the consumer cell phone. Bank of America, which announced its return to the mobile arena earlier this year, will soon be followed by BancorpSouth, SunTrust, Regions and Wachovia, who have signe...
28 March 2007 /payments /retail
Elton Cane Digital product delivery at News Corp Australia
I was talking today to Andreas Andreades, CEO of core banking system vendor Temenos, about the company's tie-up in the US with Metavante (more on that in my next post). Something he said as an aside particularly caught my attention: "Bank customers in Thailand get a better in-branch experience than bank customers in the UK." The context ...
22 March 2007 /retail
I too have been trying to recover unnecessary charges; from my bank of choice, The Abbey. About two weeks ago I sent in my £10 cheque (It took me a while to remember where my cheque book was and blow all the dust of it) and my request for my last six years of statements. To my amazement they replied yesterday with FOURTEEN envelopes! Each envelop...
I rang the Alliance & Leicester this morning and spoke to the Call Centre and explained that I had read a lot about the recovery of charges and wanted to know what I had to do to query and possibly recover mine. The very nice lady explained that they would send me a form and I had to complete it and return it with 10 pounds and that the bank th...
20 March 2007 /payments /retail
Zopa beefs up the management strucuture with a seasoned expert in the unsecured field appointed as Global CEO. With $34 million raised now, and the appointment of this position, this may be signalling that they are getting closer to US opening.
19 March 2007
Finextra, in common with much of the financial press has covered the issue of bank charges in depth and because of the press coverage I conducted my own investigation this weekend and was surprised to discover that my bank, the Alliance & Leicester, has charged me over 1,500 pounds in the last 2 years for overdraft, bounced payments and intere...
19 March 2007 /payments /retail
The business pages over the weekend featured coverage of the merger talks between Barclays and ABN AMRO. Whether or not Barclays succeeds, the pressure from hedge fund investors and the number of other suitors interested in parts of the Dutch bank’s global business means that a break-up of the group is increasingly likely, though not certain. But...
19 March 2007 /retail /wholesale
Finextra received some interesting feedback from a reader today about this story, which covered NAB considering further Indian outsourcing. Our reader pointed out that with Maoist insurgents having slaughtered 40 Indian policemen this week, moving operations there now requires a hard second look. “Forget the weather issues, training, infrastruct...
16 March 2007 /regulation
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