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Trends in Financial Services

A community to discuss the future of financial services and any other interesting trends, strategies, ideas, views.

Paul Penrose

Paul Penrose Head of Research at Finextra

And the award for best banking Website goes to...

We don’t usually give much currency to business awards on Finextra. In the fintech sector they’re usually just another money-making wheeze dreamt up by desperate advertising execs at trade media outlets. You know the form: buy a table for £4000 and you too could walk off with best OMS widget award for 2007. Satirical re-insurance Website riskbitz ...

/retail

John Doyle

John Doyle Director at The Payments Business

Recovering Bank Charges - 4

See also Recovering Bank Charges - 1 Recovering Bank Charges - 2Recovering Bank Charges - 3 The 40 days are up and I called the call centre and spoke to Gary. The bank have apparently been trying to contact me (how?) to tell me that although they have received my request, they haven't received my £10. Given that this is my bank, and nowadays has ...

/payments

Elton Cane

Elton Cane Digital product delivery at News Corp Australia

Chasing the US core banking market

After many years of talking about the need for core banking system replacement among US banks, it seems that foreign and domestic vendors are finally making some headway. But if the predicted boom in replacement projects emerges, where will the banks and vendors find the required technical and business staff to do the work? i-Flex has been target...

/retail /wholesale

John Doyle

John Doyle Director at The Payments Business

Recovering Bank Charges - 3

See Recovering Bank Charges - 1 and Recovering Bank Charges - 2. Just an update I am afraid - no results, yet! I hadn't heard from the Alliance & Leicester so over the weekend I called their call centre for an update. 'We do have 40 days in which to respond you know Mr. Doyle', Anne in Ashford said; 'and it is only 35 days'. She was somewhat ...

/payments

Retired Member

Retired Member 

Paypal - a brief history from Chris

Superb piece of research from Chris, detailing Paypals history since inception in Dec 98, with statistics, and more importantly, why they were successful. "In fact, although many of us think PayPal displaces banks, it actually enhances banking services as demonstrated by the bank services behind PayPal. For example, PayPal runs through Wells F...

/payments /retail

Retired Member

Retired Member 

ABN Amro problem was predictable

I blogged here last August, that it was predicted Man in the Middle attacks would defeat tokens, and sure enough here we go. "The bank says that its customers opened an email attachment that resulted in a virus being executed on their machines. This virus changed their browsers' behaviour so when they went to open the real ABN Amro online ban...

/security

Elton Cane

Elton Cane Digital product delivery at News Corp Australia

HSBC bluetooth marketing: Spam, or not spam?

Spam (noun) is commonly defined as an unsolicited commerical message sent indiscriminantly to mass recipients. Is this what HSBC is trialling in the name of marketing? The initial message it is sending out to all activated phones near its branches is certainly unsolicited (though one could argue that if people leave their bluetooth turned on all th...

/retail

Elton Cane

Elton Cane Digital product delivery at News Corp Australia

Payments-mobile comms convergence - the real-estate model

Last week, as Visa USA president and CEO John Coghlan called for closer collaboration between the payment card and mobile industries (see Finextra article here), how this collaboration might work in practice was being discussed at the Digital Money Forum event in London. O2 is one of the network operators currently investigating near-field communic...

/payments /retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Wells Fargo: Adventures in the blogosphere

Wells Fargo launched its first blog Guided by History a year ago today. Initially intended as a short-term experiment, the US bank has been so impressed by the experience that it has since launched three other blogs and created a social media unit to manage its activities in the space. In the studentloanddown, a blog created to plug Wells Fargo ...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Skype dials up PayPal

The latest upgrade to the Skype internet telephony system is now available for download in beta format. Significant new features include the ability to incorporate a video snapshot and to send and receive money across the network using PayPal. If you’re adventurous and an experienced Skype user you can download the Skype 3.2 Beta for Windows versio...

/payments /retail

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