Join the Community

22,209
Expert opinions
44,308
Total members
429
New members (last 30 days)
218
New opinions (last 30 days)
28,733
Total comments

Trends in Financial Services

A community to discuss the future of financial services and any other interesting trends, strategies, ideas, views.

Monica Jasuja

Monica Jasuja Head of Digital Payments at MasterCard India

Digital Financial Literacy - Key enabler for a less-cash India

While the jury is out on whether Demonetisation was indeed 'The Biggest Disruption For Electronic Payments In 2016', what is evidently clear is that the drive unleashed a series of campaigns on the ground that will have a revolutionary impact on the financial behavior of Indians for generations to come. Primary among these is the rigorous structur...

/payments

Retired Member

Retired Member 

True Omnichannel banking: Much more than skin deep

Today’s consumers are becoming increasingly accustomed to being targeted with special offers and deals by retailers such as Amazon, Google, Booking.com and airline websites who regularly send them relevant and timely purchasing suggestions while they browse for products, as well as straight to their inbox. As it becomes more and more routine for c...

/retail

Michael Carter

Michael Carter CEO at BizEquity

Five Key Trends that will see FinTech Enhance its Role and Impact in 2017

There is no doubt that 2017 is set to be another exciting year for FinTech as 2016 draws to a close, paving the way for more forward thinking and disruptive innovations. Reflecting on a year where FinTech has shown its capability to challenge traditional models, help business and consumers secure better deals, provide better value and faster, more...

Retired Member

Retired Member 

My Twitter Mortgage and Fintech Year

The view before the year started was that gross lending would increase, more lenders would launch, helping drive up intermediary market share and further regulation was not necessarily a good thing. From my 1,150 tweets to date for 2016, I have selected what I think is an interesting set from each of the twelve months. Do click through and read the...

Retired Member

Retired Member 

Social media - should the mortgage market be bovvered?

Recent research has found that UK mortgage lenders are bucking the trend when it comes to social media use. At a time when social media is transforming financial services providers’ relationships with their customers, lenders’ use of social media has actually fallen in the past two years. So why is this, and does it matter? Social media use in the...

Retired Member

Retired Member 

What next for Brexit?

Despite all the rhetoric the referendum was a recommendation not a legal fact. The PM, cabinet and Parliament can ignore the result and vote to remain in the EU if they so wish. The likelihood that there will be a second referendum is non-existent because the referendum process is a consultative one not as I said before, a legal one, why would you ...

/payments /regulation

Ainsley Ward

Ainsley Ward Vice President, Payments Solutions at CGI

Technodazzle

I was reading an article a few days ago on the plateau of ebook reader sales and the slow retreat back to paper (here), and of course this lead my thoughts back to our own industry – particularly the nonsensical cheque lobbyists. However, does this harking back to a bygone era of paper banking reveal a bad case of Technodazzle in our industry? Tec...

/payments

Retired Member

Retired Member 

Want to know a secret about the referendum?

Before I answer, let me ask you if you’ve noticed like me that the European Commission has gone very quiet about the referendum. Cameron has stepped up the rhetoric but is not putting anything new on the table just countering Brexit arguments and Osborne – has he gone on holiday? Brexit have toned back their more salacious arguments and the prom...

/payments /regulation

Retired Member

Retired Member 

Branches - what is their place in the omni-channel world

Recently I read a fascinating article on Bank branches key to fending off digital challengers in Finextra. The article talks about how the business of branch banking and customer behavior are changing due to digital channels. Global trends show that branches are no longer just for simple transactions like cash deposits and withdrawals. They are ...

/retail

John Cant

John Cant Managing Director at MPI Europe Ltd

Fraud ain’t what it used to be

Between the time this blog was published and you reading it, new fraud schemes will have emerged. Indeed, with the ever increasing number of, and methods for, payment transactions and the new supporting technologies, not least mobile and internet banking, the new opportunities for fraudsters are increasing. Banks are realising that the trends in p...

/payments

Now Hiring