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A community to discuss the future of financial services and any other interesting trends, strategies, ideas, views.
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Monica Jasuja Head of Digital Payments at MasterCard India
While the jury is out on whether Demonetisation was indeed 'The Biggest Disruption For Electronic Payments In 2016', what is evidently clear is that the drive unleashed a series of campaigns on the ground that will have a revolutionary impact on the financial behavior of Indians for generations to come. Primary among these is the rigorous structur...
26 February 2017 /payments
Retired Member
Today’s consumers are becoming increasingly accustomed to being targeted with special offers and deals by retailers such as Amazon, Google, Booking.com and airline websites who regularly send them relevant and timely purchasing suggestions while they browse for products, as well as straight to their inbox. As it becomes more and more routine for c...
06 February 2017 /retail
Michael Carter CEO at BizEquity
There is no doubt that 2017 is set to be another exciting year for FinTech as 2016 draws to a close, paving the way for more forward thinking and disruptive innovations. Reflecting on a year where FinTech has shown its capability to challenge traditional models, help business and consumers secure better deals, provide better value and faster, more...
03 January 2017
The view before the year started was that gross lending would increase, more lenders would launch, helping drive up intermediary market share and further regulation was not necessarily a good thing. From my 1,150 tweets to date for 2016, I have selected what I think is an interesting set from each of the twelve months. Do click through and read the...
29 December 2016
Recent research has found that UK mortgage lenders are bucking the trend when it comes to social media use. At a time when social media is transforming financial services providers’ relationships with their customers, lenders’ use of social media has actually fallen in the past two years. So why is this, and does it matter? Social media use in the...
13 October 2016
Despite all the rhetoric the referendum was a recommendation not a legal fact. The PM, cabinet and Parliament can ignore the result and vote to remain in the EU if they so wish. The likelihood that there will be a second referendum is non-existent because the referendum process is a consultative one not as I said before, a legal one, why would you ...
27 June 2016 /payments /regulation
Ainsley Ward Vice President, Payments Solutions at CGI
I was reading an article a few days ago on the plateau of ebook reader sales and the slow retreat back to paper (here), and of course this lead my thoughts back to our own industry – particularly the nonsensical cheque lobbyists. However, does this harking back to a bygone era of paper banking reveal a bad case of Technodazzle in our industry? Tec...
06 June 2016 /payments
Before I answer, let me ask you if you’ve noticed like me that the European Commission has gone very quiet about the referendum. Cameron has stepped up the rhetoric but is not putting anything new on the table just countering Brexit arguments and Osborne – has he gone on holiday? Brexit have toned back their more salacious arguments and the prom...
31 May 2016 /payments /regulation
Recently I read a fascinating article on Bank branches key to fending off digital challengers in Finextra. The article talks about how the business of branch banking and customer behavior are changing due to digital channels. Global trends show that branches are no longer just for simple transactions like cash deposits and withdrawals. They are ...
18 May 2016 /retail
John Cant Managing Director at MPI Europe Ltd
Between the time this blog was published and you reading it, new fraud schemes will have emerged. Indeed, with the ever increasing number of, and methods for, payment transactions and the new supporting technologies, not least mobile and internet banking, the new opportunities for fraudsters are increasing. Banks are realising that the trends in p...
18 May 2016 /payments
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