Social Banks

Social Banks is a group that aims to discuss trends and debate as the financial services take their first steps into social media. Twitter, Facebook, LinkedIn etc..debate all here.

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Banks and social media - More substance or more Kool-Aid?

Finextra recently held a live Twitterview with Brett King, banking consultant and author of upcoming book Bank 2.0. During the conversation, King says that online banking will beat branch banking this year - and that the time has come to call all services ‘mainstream banking'. More controversially, King claimed that regulations were just an ‘excus...

17 February 2010 /retail /wholesale

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Social media and banks; uneasy bedfellows? The Twitterview

Always one to embrace anything new and shiny, Finextra is embarking on our very first Twitterview. When: Feb. 17, 14:00 GMT Where: Follow @Finextra and @brettking Hashtag: #finxlive Finextra will be chatting with industry consultant Brett King author of the book Bank 2.0. He is also the founder of the International Academy of Financial Managemen...

15 February 2010 /retail

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

I work for Bank of America, DM me!

Bank of America was an early active adopter of Twitter, which they use to monitor and respond to customer service questions. It is interesting to see how Twitter as evolved. For some it is about watching the conversations (is there a #hashtag for that?). For others it is about following interesting or relevant people. In order to conclude whether ...

25 November 2009 /retail

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Out of the mouths of babes...Pt. 2

Always one to beat a dead cause célèbre, I thought I call around a few marketers at high street banks to see what they thought of the recent analyst report from Morgan Stanley. The one that listed the media tastes of teenagers, written by a 15 year old intern. The item in the report that most intrigued (and frankly didn't surprise) us was the state...

24 July 2009 /retail

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Out of the mouths of babes

You can usualy be sure that if you see a feature update on the lives of teenagers (what gadgets they are using what slang falls from their mounths...that kind of thing) you can be sure that the information is woefully out of date. Elderly media commentators desperately trying to get 'down with the kids.' However, the FT recently ran a story here ...

13 July 2009 /retail