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A community for discussing technology trends, views and perspective in global transaction banking
Value is a concept that means different things for different people in the value chain. Understanding each perspective is vital. For consumers, under most circumstances, payments should be like an int...
January 31st 2012 was a SEPA day for me. First I had to present to the Misys Banking leadership team on what the news around SEPA migration dates means for the market, I had a new EPC news letter to ...
Happy 2012. In this second part of my post I will address other points that make the experience of B2B solution providers so relevant to those financial institutions involved in developing global tran...
Finland is moving fast
"What’s past is prologue" wrote Shakespeare in “The Tempest”. The phrase means that history repeats itself and continually influences the present. Nothing can be truer if we consider what fi...
Are you in the process of upgrading your Treasury Management System (TMS)? So are many other Global 1000 organizations. Dozens of multi-national corporations each year embark on treasury transformatio...
(or Rupees 5/- if you may please) Customer centricity is the new buzz word for bankers. The banks are drawing up strategies to retain customers, reduce customer attrition and when asked quote authent...
The right - and the obligation to open one (fees are normally not high). No salary should be paid in cash - and social benefits only to accounts. How much could be saved - and how much crime avoided. ...
I think the move to charging certain people for use of other banks' ATMs is deplorable - and we have been here before, only to see it dropped. Some of us remember that the introduction of ATMs was dri...
Transaction banking is now receiving the respect it deserves as a sustainable source of revenue and vital customer touch point. In fact, in 2009 global payments revenues were $900 billion – double tha...
or banks excel in being opaque I have been a long standing customer of a big...
The bankers across the globe have different perceptions and definition for customer service. When I talk to them, customer centricity is their primary focus to enhance loyalty. Is the metric for custo...