Online Banking

This community is for discussion of developments in the e-banking world, including mobile banking. This can include all the functional, business, technical, marketing, web site design, security and other related topics of Internet Banking segment, including public websites of the banks and financial institutions across the globe.

Uri Rivner CEO and Co-Founder at Refine Intelligence

Agents of Evil

Air Parcel Express is a boutique international shipping company based in Sweden. They offer a wide choice of logistic services such as mail forwarding and global distribution, creatively supporting their customers’ supply chain. They maintain several warehouses worldwide – according to their well designed website (see image below), the latest was...

18 November 2009 /security /payments

Retired Member 

Identity Fraud - consumer apathy or lack of education?

The latest monthly statistics show the number of new identity fraud cases reported to CPP stands at its highest level since we started selling the insurance product back in November 2004. In October, our resolution team took onboard 250 brand new cases of identity fraud and is currently working with those individuals to clear their names and rebuil...

17 November 2009 /security /regulation

Cedric Pariente Stanford Certified Project Manager at EFFI Consultants

Investment Guide 2010

What would you do if you could make millions with a 1 shot investment on 2010? Well, I'm going to tell you what you should do... WAKE UP!!! Investing is not for everyone. There is no free lunch. There are several rules to follow if you don't want to end up like a drunk guy after a crazy night gambling at the casino. If you don't know the rules, you...

15 November 2009 /regulation

Uri Rivner CEO and Co-Founder at Refine Intelligence

The Heist

A stealthy hack into a financial system; clever manipulation of data by exploiting hidden vulnerabilities; an international cash-out operation of gargantuan proportions reminiscent of Al-Qaeda multiple-attack plan. FBI agents working internationally to trace the criminals and bring them to justice. All the elements of a good Hollywood Heist film, ...

11 November 2009 /security /payments

Retired Member 

Customer service matters more than ever

On Friday we were treated to the news that the UK economy is still in recession contracting 0.4 per cent between July and September 09. This economic data gives extra significance to some recent CPP research on the importance of customer service. Our research shows that one in four consumers would not use a company again if they were on the receiv...

29 October 2009

Stephen Wilson Managing Director at Lockstep Consulting

Kaspersky and his Internet Passport: surely he jests

OMG. Eugene Kaspersky wants an Internet Passport because he says "anonymity causes security headaches and should be outlawed". This is madness. The social repurcussions are surely obvious, while it's not clear what problem it might solve. Most cybercrime is actually linked to an excess of arbitrary identification, with inadequate safe...

28 October 2009 /security /regulation

Uri Rivner CEO and Co-Founder at Refine Intelligence

Why Security Guards Stopped me in Capitol Hill

It was a sunny day in Washington DC, and I headed towards Capitol Hill to speak at the Cyber Security Ecosystem briefing organized by TechAmerica. I almost didn’t make it: the security guards caught me red handed. I tried to smuggle an apple into the building. It wasn’t a particularly big apple, mind you. It wasn’t an Apple notebook I failed to de...

26 October 2009 /security /regulation

Retired Member 

UK Fraud statistics - are consumers becoming more e-savvy?

The Financial Fraud Action UK results released yesterday clearly show that the battle against fraud is far from over in the UK. Despite this, the statistics suggest that the UK is doing comparatively well in the relation to many other countries. The findings highlight where the UK is doing well and where we are failing. Firstly, face-to-face retai...

08 October 2009 /security /payments

Retired Member 

My Card Issuer's IVR - Tailored to Irrirate?

I have a hate relationship with IVRs. I hate the inevitably patronising tone of the voice, the layouts, the fact that many of them have been designed by people who think they have brains the size of the galaxy, but obviously no real life, and the option I want is always at the end... I had reason to use my card issuer's IVR this weekend. I was a...

04 October 2009 /retail

Uri Rivner CEO and Co-Founder at Refine Intelligence

Dark Cloud

Everyone seems to be in the Clouds these days. Cloud Computing is certainly something we hear about more and more. The IT industry races full steam ahead into the great shapeless nebula that promises unfathomable rewards such as vast economy of scale and unimaginable resource effectiveness. The Cloud is quite mysterious. Its boundaries, scope, con...

13 August 2009 /security