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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 2

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER PLANNING PERMISSION Setting the scene The understandings from this particular use case are universal in terms of Complex Knowledge. The initial sce...

/ai /regulation

Henry Hilska

Henry Hilska Managing Principal at Convexity Solutions

Could Blockchain Transform the Direct Selling of Insurance and Annuity Products

It is hard to avoid hearing about Bitcoin these days as mention of the meteoric rise in value of the crypto-currency has become so prevalent in both the traditional and social media. What is less prevalent, but what should ultimately have a greater impact overall is the technology that underpins this phenomenon, namely Blockchain. Despite some ...

/retail

Priya Lakshmi

Priya Lakshmi Digital Leader at Own

Un-’block’ your business 1.0: Blockchain and Crowdsourcing- A marriage made in heaven

The rise of the gig economy has given rise to many marketplaces and businesses – eBay, Uber, AirBnB and the like that support this shared services economy. Uber and AirBnB disrupted the current business models of hotels and taxis but it is not too far away that technology like Blockchain can disrupt this very model and put the control back in the ...

Linda Zaikovska-Daukste

Linda Zaikovska-Daukste Co-founder | COO | CFO at UXDA

How Blockchain, Chatbots and AI Could Affect Banking UX Design in 2018

Finance has always been quite conservative but it hasn’t missed out on technological progress. Now banks are separating from their customers due to technological progress. According to the research, 40% of American bank customers don’t visit banking offices for six months or more. The number of local bank branches decreased by almost 50% between 1...

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS OVER-HYPE: UNDERSTANDING THE CONSTRAINTS OF NATURAL LANGUAGE PROCESSING

As covered previously, Chatbot Natural Language Processing (NLP) is not underpinned by Artificial Intelligence that is a Singularity, all knowing, god like. Once this is obviously clear then it is important to understand NLP constraints and limitations. The science behind NLP is to take a free-form text or voice utterance, which is a form of B...

/ai /regulation

Richard Carter

Richard Carter Managing Director at Equiniti Credit Services

2018 Looms Large. What Does The Future Hold for Lenders?

A New Game Awaits Digital fluency and a thirst for convenience are making the UK’s borrowers more capricious and cost-sensitive than ever. Interest rate rises, and new regulations will add fuel to this fire next year, and lenders that can’t keep up will get burned. 1) Lowest price wins In the digitised age of credit price comparison sites,

/retail /inclusion

Priya Lakshmi

Priya Lakshmi Digital Leader at Own

Un-’block’ your business 1.0: Is KYC a Blockchain use case or do we need more?

Blockchain is very exciting for many and offers tremendous opportunities to make processes more efficient, create new markets and change existing market infrastructure. A lot of people are also joining the bandwagon because it is complex, difficult to understand (oh well, its building blocks are game theory (consensus based), cryptography and peer...

/ai

Jose Pierre

Jose Pierre CEO at Marketware International, Inc.

ARTIFICIAL INTELLIGENCE, AUTOMATION FOR FINANCIAL SERVICES

It is no longer a question that Emerging technology, such as robotic process automation (RPA) and, cognitive computing will have great impact on our businesses in years to come and, will undoubtedly transform the workforce of the future across the financial sector. Today, RPA is at the forefront of human-computer technology and promises to provid...

/ai

Henri Wajsblat

Henri Wajsblat Financial Services Expert at Anaplan

How bank CFOs are using technology to drive transformation

The CFO role in financial institutions has always been pivotal. But as the industry evolves and technology and data become increasingly critical to operations, CFOs have taken the lead in driving industry transformation, and technology is the vehicle they’re using for change. For the modern bank CFO who is embracing new strategy and performance re...

/retail

Jeremy Light

Jeremy Light Co-founder at Fourdotzero

Is Bitcoin a Store of Value or a Payment System

It is a while since I have written about Bitcoin, but I continue to be fascinated by it. In particular, by Bitcoin’s ability to endure and continue serenely on in the face of all manner of controversies and headwinds. Possible Outcomes I have a long-held view there are only two possible outcomes for Bitcoin – it will either disappear, or it will be...

/payments

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