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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

Finding bad actors: how tech is helping root out financial crime

By Joseph M Quiazon, Managing Director and Head of Financial Crime Compliance, APAC, Exiger Information is the lifeblood of financial crime investigations. Financial intelligence units (FIUs) depend on access to quality information to inform an effective customer identification program, conduct investigations, build intelligence capabilities and u...

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Retired Member

Retired Member 

Collaboration: Central to building a well-connected MTO network

Collaboration is a very powerful mechanism for the success of all kinds of businesses, regardless of the industry they operate in. Making connections and forming mutually beneficial alliances is what drives business expansion and growth. The benefits of developing business partnerships are manifold. Collaborating with other companies results in ve...

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Matthew Phillips

Matthew Phillips Head of Banking, UK and Ireland at Diebold Nixdorf

Personalisation: filling the expectation gap

Have you quantified the value of personalisation in your business? With decreasing loyalty to one service provider, there is no denying that the topic of personalisation is surfacing to the top of strategic conversations in almost every area of financial services. With consumers willing to pay a 16% price premium [1] for a better customer experien...

Konstantin Rabin

Konstantin Rabin Head of Marketing at Kontomatik

Should private companies be able to create currency?

Ever since Facebook’s Libra was first announced, this question has been plaguing quite a lot of lawmakers not only in the United States but all over the world. Corporations have started asking these questions to themselves as well, especially those who are large enough to have a global presence. For example, Tim Cook, the CEO of Apple was once as...

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Being unique is not enough - how to assess the impact of a new banking solution

Repeating and improving what others have successfully done is a great and proven way to be successful when starting a new business. You're more or less sure about the relevance of the solution that you're building, and you can be innovative in your approach to some extent, but you're probably far from being unique. Automating the online demand proc...

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Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

IoT - Revolution or Evolution in the Financial Services Industry

1. The IoT hype We have all heard about the "Internet of Things" (IoT) as this revolutionary new technology, which will radically change our lives. But is it really such a revolution and will it really have an impact on the Financial Services Industry? To refresh our memory, the Internet of Things (IoT) refers to any object, which is able...

Konstantin Rabin

Konstantin Rabin Head of Marketing at Kontomatik

Is it ethical for private companies to create currency?

We cannot deny the fact that Libra is one of the largest Fintech projects currently being undertaken in the world. It is also one of the most criticized projects that Facebook has ever considered for the past couple of years. Even their controversy about selling data to companies wasn’t as “long-discussed” as the future implications of Libra and h...

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Retired Member

Retired Member 

This is What the Future of Financial Applications Looks Like

The world now has over 2 billion active smartphone users and a grand total of over 25 millions apps have been downloaded to date. This makes mobile app development one of the most important and fastest growing sectors in technology. No financial institution worth its salt can operate without a solid mobile strategy.Everything around us is governed ...

Ward Hagenaar

Ward Hagenaar Co-Head of Consulting - Co-Founder at PaymentGenes Consultancy

Innovation in the checkout process of physical retail stores has been slow, or not?

Building on the huge success of contactless payments we gradually experience next steps in development of the checkout process. The battle to convert cash into electronic payments enters the final stage. In 2018, only 37% of payments in the Netherlands have been paid with cash at checkout*. Contactless payments accounted for over half of electroni...

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Tom Blacksell

Tom Blacksell Managing Director B2B at Experian

Promising signs as Open Banking innovation drives take-up

Although Open Banking services have been available in the UK for nearly two years, it’s fair to say the initial period after launch was something of a slow burner. With appetites for these services initially being tempered with a healthy dose of caution. However, the initiative has started to gain traction in the last 12 months. And we’ve seen seve...

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