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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

John Findlay

John Findlay Co-Founder at Launchfire

You Need Empathy To Drive Digital Adoption

Digital adoption is usually looked at from a technological standpoint. What kind of tech can we build to make it more convenient to bank? What can we make easier, quicker, more cost effective? But the danger of this perspective is that we lose sight of who we’re making the tech for — the customer. Because the benefits of digital banking tech seem s...

Priya Lakshmi

Priya Lakshmi Digital Leader at Own

Un-’block’ your business 1.0: Which blockchain initiatives are taking off first and why?

I was recently asked out to fill out a questionnaire on blockchain trends and one of the question was to rank the top 3 reasons / challenges we are seeing to blockchain adoption in mainstream and the options for answer were the usual – budgets, management sponsorship, technology , culture and the like. While these are challenges we see with adopti...

Retired Member

Retired Member 

The role connectivity has on the Investment Banking industry

In the highly competitive world of investment banking, exceeding customer requirements is the only sure-fire way to guarantee market share. As such, investment banks need to be able to deliver reliable results quickly, while keeping an eye on how they can innovate within the field. At surface level, connectivity, specifically for investment banks ...

Jose Pierre

Jose Pierre CEO at Marketware International, Inc.

Automation in Financial Services

It the next decade, it is expected that some form of artificial intelligence technology will perform work across financial functions, allowing people resources to focus on higher-value tasks and projects. To capture this opportunity, financial services companies must take a strategic, rather than tactical, approach. A strategic plan to transform...

/ai

Enrico Camerinelli

Enrico Camerinelli Supply Chain Blockchain Personal Coach at Aite Group

Blockchain in The Supply Chain Use Cases: Proof of Quality

The analysis of use cases proposed by Community NdT participants continues. Proof of Quality (proposed by Guerra, an Italian SME food processor). There are small-medium sized companies (SMEs) that operate in the business-to-business sector, supplying semi-finished products to larger-sized producers and consumer operators. Since long these SMEs have...

Barry Kislingbury

Barry Kislingbury Lead Solutions Consultant at ACI Worldwide

Real-Time payments are at the heart of the new global payments landscape: 10 Trends in 2018

2018 will certainly feature in the annals of the history of immediate payments: 3 major schemes – Real Time 1 (EBA RT1) for the processing of SEPA Credit Transfer Instant in Europe, The Clearing House (TCH) Real Time Payments in the US, and the Australian New Payments Platform (NPP) – went live within a month. These schemes will enable real-time

/payments

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Digital Banking Can Meet Young Customers’ Expectations to Survive in the Age of Disruption

In recent years there has been growing a discussion on the ability of traditional businesses to adapt their services to the expectations of customers born after 1980. What should traditional businesses consider in order to offer a service that will meet younger generation requirements? Can the banks stay in their domain in the future, or will they...

Breana Patel

Breana Patel CEO | Thought leader in Bank Risk & Regulations at Bonova Advisory | Risk &Regulatory Advisory

FinTech, RegTech and SupTech

How FinTech And RegTech Are Transforming The Financial Industry FinTech is the application of new technologies by financial institutions to connect and better serve consumer and business customers. FinTech has permeated throughout virtually every department including consumer banking, business lending, online banking, trading, and wealth managemen...

/ai

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 5 FINAL

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER PLANNING PERMISSION (CONTINUED) The Competencies for creating a Chatbot Knowledge Map The competencies for the creation of a Knowledge Map is based...

/ai /regulation

Linda Zaikovska-Daukste

Linda Zaikovska-Daukste Co-founder | COO | CFO at UXDA

Banks Are Doomed If They Don't Care About User's Pain Points

Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial companies evolve by creating user-centered services and simpler and more convenient solutions. But it is not enough for creating the perfect user experience (UX). You also need to consider the weakness...

/retail

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