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This is a blog group for all topics related to Digital Bank Transformation, from incumbents to start-ups, to Wholesale and Investment banking. Technology is advancing like never before...this is a group for ensuring best practice is celebrated and shared.
The ongoing challenge of the tech skills gap within banking is something employers cannot ignore if they want to maintain competitive differentiation. According to the 2022 BCS State of the Nation re...
A digital transformation is a key to success for any company, but it can be difficult to figure out what that transformation looks like. Whether you're looking to change your marketing strategy or imp...
Resilience and adaptability are key to delivery of excellent service levels in operations, as these features can make or break the delivery of new products and services. When it comes to building resi...
Last year, 43% of global consumers claimed the pandemic had changed the way they bank, and many financial services organisations navigated these changes by accelerating their digital transformation. ...
It is not just interest rate changes and inflation banks have had to contend with so far this year – ensuring Know Your Customer compliance is up to date has had to be a key focus. Since the invasion ...
In the first of our two-parter, we looked at why tech partnerships are key to the survival of the established banks. We explored the ‘say-need-gap’ and how there is a disconnect between what customer...
A number of years ago, I wrote a blog regarding an interesting factoid I stumbled upon. It has to do with economist Charles Goodhart and his idea known as Goodhart’s Law: When a measure becomes a targ...
Burglaries and cheques have since 2019 declined 36% and 47% respectively. Since 2019, Faster Payments and APP Fraud have increased by 34% and 73% respectively. These trends show that APP Fraud scams...
It’s become a cliche, but the pandemic has accelerated a decade’s worth of change into just a few short years. But it’s already time for entrepreneurs, business leads and tech teams to look ahead to t...
Lending to 100%-verified, reliable clients is straightforward — the risk is clear and, so too, are the terms. However, not every customer who approaches your business will fit neatly into this box. So...
Thanks to emerging technologies, banking sector has undergone colossal transformation in recent years. The future of banking has moved towards cross-platform mobile frameworks (Flutter, React Native, ...
What makes SME lending so hot these days? There is a lot of rumour around the prospective growth of the global SME lending market. It represents 90% of businesses and 50% of employment worldwide. Wor...