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Artificial Intelligence and Financial Services

Artificial Intelligence and Financial Services

Retired Member

Retired Member 

Human 'I': The key to conversational AI in banking

Think chatbots, intelligent virtual assistants, and digital employees. These and other related technologies enable computers to engage in dialogue with people in natural ways using conversational artificial intelligence (CAI). For banks, CAI makes it possible to respond to customers’ questions more quickly, cost-effectively, and consistently than t...

/ai /retail

David Ratnage

David Ratnage Commercial Lending Director, Capital Markets at FIS

Choose Change for Faster, More Accurate Credit Decisions

When you're assessing the creditworthiness of borrowers, you need technology to help you not only do it efficiently and get it right but also give you flexibility. So, is your credit assessment solution giving you the freedom of choice – or could it be time for a change? The commercial lending ecosystem itself is evolving rapidly, with the demand ...

/ai /wholesale

Henry Iversen

Henry Iversen Chief Commercial Officer and Co-Founder at Boost.ai

Conversational AI and the future of financial advice

Co-authored with Ramtin Matin, Lead Technological Strategist, SpareBank 1 SR-Bank Artificial intelligence is one of the key components behind the digital revolution in the banking and finance sector. From fraud protection to customer service, there is a seismic shift in how these companies are using technology—

/ai /wealth

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Intelligent Automation Is the Customer Service Differentiator For Banks

Artificial Intelligence, Robotic Process Automation, Intelligent Automation, Blockchain, Tokenisation, Machine Learning - banks are struggling to work out which technologies are most suitable for their needs and which they should prioritise in order to get the most out of their investment. In some ways, this has always been the case with technolog...

/ai

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Four Narratives

It is no secret that a fundamental change has started - the migration to a data-driven economy. Why this should be speeded up is obvious - everyone stands to benefit (i) from much better services when any citizen can authorise connecting MyData and Big Data to life events (at home and at work), (ii) from costs being automated away in all adminstra...

Yagneswara Sarma Bulusu

Yagneswara Sarma Bulusu Consulting Partner at Tata Consultancy Services Ltd.,

Transforming Custodian Banking Operations by Leveraging Intelligent Technologies

Abstract Custodian banks continue to grapple with cost pressures, operational challenges, and legacy infrastructure. The advent of disruptive technologies such as blockchain, robotic process automation (RPA), and cognitive technologies have helped custodian banks to resolve these challenges. In Part 1, of a two part series, we examined the potent...

/ai /markets

Barley Laing

Barley Laing UK Managing Director at Melissa

Time for a reality check with AI

When the debate in financial services turns to artificial intelligence (AI), reality often gets lost in the excitement, with enthusiastic talk about over ambitious uses of the technology rather than what it can effectively deliver today. By being smart with AI, and not attempting to get AI to ‘do it all’, it’s possible for the banking world to leve...

/ai

Harish Kumar

Harish Kumar Industry Advisory Consultant - Lending at Tata Consultancy Services

Redefining End of Term with Digital

When it comes to personal transportation, consumers are gradually preferring 'Usership' compared to 'Ownership' of cars. As a result, the dynamic choice of vehicles tends to make customers more demanding. This leads to an important area in the auto lifecycle that is the closure / renewal of the end-of-term lease. In 2019-20, the number of vehicles...

/ai

Retired Member

Retired Member 

Cloud 2.0: What to expect in financial services?

Research from TABB Group earlier this year found that use of public cloud within financial services was poised to accelerate in 2019. These findings are reflected in our own recent survey[1] which found that 80% of European and North American asset managers will be using the cloud for data management by the end of 2020. It seems the cloud has well...

/ai /cloud

Shirish Netke

Shirish Netke President at Amberoon

What is Agile Compliance ?

As more banks make headlines through failing to effectively monitor and report on money-laundering activity, we need to rethink the AML problem and the roadblocks to solving it. To restate the problem, we have $2T laundered through the banking system every year. About $25B is intercepted by law enforcement and $70B is spent by banks on AML. And yet...

/regulation

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