BPO at Institute of Operational Risk

Business Process Outsourcing was the topic of conversation at the recent breakfast briefing in London organised by the Institute of Operational Risk. The Tall Group was one of four key speakers at the event to discuss risk considerations from a supplier’s perspective.

The briefing was designed to provide a forum for discussion, including the FSA’s expectations of regulated firms when using outsourcing services, the challenges in dealing with unstructured financial data, and perspectives from both sides of the outsourcing spectrum.

Many organisations within the financial services sector are realising the potential benefits of Business Process Outsourcing as a means of achieving a range of business and operational benefits. However, it is critical to understand any associated risk by undertaking the necessary due diligence to comply with any internal and regulatory requirements.

More than 30 professionals from banking, building society, insurance and consulting sectors attended the event, with other speakers including the FSA, Nationwide Building Society, Cluster Seven and the Institute of Operational Risk