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Innovation in the retail banking industry is surely a oxymoron! Never noted for out-of-the-box thinking sleepy bankers have always been very keen to protect what they have and just take the money. Not anymore if EBA Day is to be believed.
It's very refreshing that with SEPA finally on the home straight, bankers have been looking to alternative revenue winners. These include e-invoicing and other e-type services, wishing to explore value added services for corporates and consumers alike. Not before time!
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