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It may still be necessary to stress the need to develop e-banking as the main channel - from first, through second to third generation services (described here in previous posts). Counterarguments may still include "my parents will never...". Then it is useful to look at pictures like this:
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Ritesh Jain Founder at Infynit / Former COO HSBC
29 January
Carlo R.W. De Meijer Owner and Economist at MIFSA
27 January
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