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People with high emotional intelligence naturally apply psychological principles that help them get better, more relevant outputs. They know how to ask questions in ways that guide the people's attention, clarify intent, and motivate them to do their best. Getting the most out of LLMs follows a lot of the same neuropsychological practices: Cognitive Load Management (Sweller): Instead of asking a single, complex question, they break it down into smaller, simpler questions. For example, “First, summarize the argument. Then list three counterpoints.” This leads to more precise, more organized results. Schema Activation (Bartlett): Providing a short context, such as “This is a strategic planning memo for a Fortune 500 CEO,” helps the model select the right tone, language, and detail level. Recency Bias (Murdock): Placing key instructions at the end, like “Structure the response in a table,” increases the chances that the model follows through. Salience Detection (Kahneman): Emphasizing the most essential detail, such as “Only use data from 2023,” keeps the output on target and reduces noise. Framing Effects (Tversky & Kahneman): Asking “What are the risks if we delay?” yields sharper outputs than “What should we do next?”—because loss framing focuses the model’s attention. Goal-Oriented Framing (Locke & Latham): Starting with a clear intent, such as “This needs to be a decision brief for non-experts,” helps the model focus on clarity and usefulness. Role Assumption (Social Identity Theory): Instructing the model to act as a regulatory compliance officer triggers the retrieval of more precise terminology and structure. These techniques come naturally to people who’ve spent their careers learning how to navigate human conversations. It turns out that those same instincts also make them better at turning generative AI outputs into tailored, high-quality results. Who would have guessed it takes a well-rounded human to harness the compacted knowledge of the entire human race?
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
Rolands Selakovs Founder at avoided.io
28 April
Kent Henderson VP Product Management at Mangopay
24 April
Darya Lyhach PR manager at Noda
23 April
Teo Blidarus CEO and Co-Founder at FintechOS
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