Investment in digital technology is a trend right across industry but in Financial Services it is seen as the solution to the challenge of doing business in the 21st century. Digital Teams in retail banks which were none existent 5 years ago now number into the hundreds as banks strive to deliver solutions connected to creaking infrastructure. The...
03 September 2015
There is a lot spoken about the need for all industries to be able to innovate in order to prosper. This is no different for the banking industry but are the incumbents doomed because they cannot innovate fast enough? Being incapable of adapting quick enough seems perplexing for an industry with large well-funded businesses replete with large stabl...
05 August 2015
Thanks for taking the time to comment, i really appreciate it. I would agree with some of your examples (although to be fair some are outside of my field of knowledge). I would disagree with putting mobile wallet in this category - in fact for me so far it is exactly an example of SME led innovation gone wrong with banks (and others) buiding a solution looking for a problem. My commentary was more about what do banks need to do in the future when i would argue they will not have the time to innovate as they are used too and with increasing consumer power will need to deliver compelling solutions to consumer problems.
thanks again,
Jon
06 Aug 2015 19:13 Read comment
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