Amit Dua

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Assoc VP & Head of EMEA Finacle Infosys

Infosys Technologies Ltd

Member since

03 Apr 2012

Location

London

Bio

Responsible for leading the Finacle business in EMEA.

Over 14 years of experience in information technology, more than 11 years of which have been in the banking technology space. Having led the Finacle business in regions across the world from South East Asia to Africa before I moved into the pr

Experience

Assoc VP & Head of EMEA Finacle Infosys

Infosys Technologies Ltd

To Present

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Latest opinions

Making Social Count

The banking sector's approach to social media thus far can broadly be described as 'willing but watchful'. That's understandable, considering the compliance risks of committing to a medium where regulatory boundaries are still fuzzy. The reputational backlash to some first-mover efforts also hasn't helped. But that picture is changing rather rapid...

23 January 2014

From Mobile Also to Mobile First

Mobile hardware sales and shipment statistics are arguments that have now become peripheral to the case for mobile banking. So let's hone the focus a little bit. Around 590 million customers banked on their mobile phones in 2013. In just four years that number will cross a billion, equivalent to about 15 percent of all global mobile subscribers. Mo...

17 January 2014

Managing costs through enterprise-class components

In 2011, global banking ROE dropped to 7.6%, significantly below the average cost of equity. Industry profitability is currently hovering at around 8%, down from the pre-crisis levels of 14-15%. Revenue growth continues to be weak, if not in decline, across most markets. The cost-to-income ratio, on the other hand, seems stuck at an unhealthy lev...

12 September 2013

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Latest comments

A Banking Product Made to Order

I agree with you. The fine balance needed is between one extreme end of having one product completely tailored for each customer and another extreme end of giving little choice to any customer. By tweaking certain characteristics of a basic product, one should be able to offer different variants. And today technology allows to achieve what is now well-known as ‘mass customization’, at little cost.

21 Jun 2012 05:53 Read comment

Bring Old World Intimacy to New Age Banking

Good point. At least for the internet banking site the bank could have the tools to track the clicks, the amount of time spent on each page, etc and arrive at explicit and implicit conclusions.

10 May 2012 08:20 Read comment