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Todd Gardner

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Todd Gardner

Beyond Outcomes: How to Tie SaaS Pricing to What Really Drives Revenue

Outcome-Based Pricing (OBP) sounds great, but it's almost impossible to do. First off, let's define what an outcome is. In general, outcomes are actions tied directly to your customer's income statement. For example, a new sale closed (revenue) or a customer call resolved autonomously (cost). Attribution is the main obstacle to linking software per...

11 June 2025

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