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Location
Atlanta
Member since
2023
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Rich's blog archive

2024 (1) 2023 (2)
Rich Kiel

Rich Kiel

Managing Director & Head of Enterprise Sales, NA at Backbase
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Bio Rich Kiel is Backbase's Managing Director and Head of Enterprise Sales for the North American region. He is responsible for driving strategy, overseeing operations, and ensuring successful implementations to meet the business and revenue objectives of the region. Career History Prior to joining Backbase, Kiel was SVP, global head of FX solutions at KX where he focused on its FX Trading, Analytics and Risk Management solutions. He has also held various roles at companies like UBS Asset Management, where he oversaw the development of the group's proprietary risk systems, Refinitiv/Thomson Reuters, JPMorgan, Merrill Lynch and Salomon Smith Barney (now Citigroup).

Blogs

 

The answer for FinServ’s digital fatigue? The right IT platform.

28 Feb 2024

Many banks and credit unions are in a state of digital fatigue. Over the last decade, the desire to become a technology-driven business resulted in dramatic increases in IT spend. While the industry’s biggest names announced multi-billion dollar modernization efforts, even smaller institutions invested heavily in their own transformation strategi...

 

A marriage in the AI era: Why business and IT need to act like a unit

18 Dec 2023

As the hype around artificial intelligence (AI) and other next-generation technology intensifies, even the most risk-averse banks and credit unions are now determined to quickly take advantage of these emerging, yet powerful capabilities. But while many financial institutions (FIs) feel the need to move aggressively in their modernization efforts,...

 

Don’t bite off more than you can chew during your modernization journey

26 Sep 2023

The days of the ‘big bang’ IT modernization are over. Here’s why banks need to embrace a progressive approach. In the race to modernize core IT architecture to deliver more personalized and engaging experiences to their clients and members, traditional financial institutions are up against a formidable foe: legacy technology stacks. After many year...