Bio
Agam Kohli is the Director of CX Solutions Engineering at Odigo, a global leader in Contact Centre as a Service, CCaaS, solutions. Odigo helps over 250 of the world's leading brands in finance, insurance, logistics and retail deliver memorable customer experiences, CX.
Career History
Agam specialises in leadership, Solutions Architecture, and Consultancy, possessing in-depth expertise in SaaS, PaaS, Cloud, and on-premise contact centre products, as well as VoIP, SIP, Unified IP, CRM applications, web technologies, and infrastructure design.
Renowned as a thought leader in technology and finance, Agam is fervently committed to enhancing customer service and developing effective digital transformation roadmaps.