With the continued growth of AI and other new technologies, and shifting customer attitudes, 2024 was another year of major change for banks. With this in mind, there is much to take on board from the past year. From helping with debt, to better meeting expectations on sustainability and data protection, these are some of the key findings from our ...
20 January 2025 Banking
As services across our lives have become increasingly instant, it is logical that these expectations now extend to services with banks, insurers and other financial providers. When they engage with their financial providers, customers quite reasonably expect these interactions to be fast and convenient, with minimal delays in both processing appli...
13 December 2024
Climate change is undoubtedly the biggest challenge of our era, and the decisions we take now will impact the lives of generations to come. In November, world leaders will meet for COP 29 to further global cooperation on reducing rising temperatures. While initiatives across governments and industries will be critical, it's understandable that indi...
04 November 2024
Maria Teresa LacatenaBusiness Support Specialist at CRIF
Prashant BhardwajInnovation Manager at Crif
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