Experience
Summary
Laurie Shotton focuses on the insurance industry with a particular focus on life and pensions insurance. His research areas includes process automation, ecosystems legacy modernization and policy administration systems. He also covers industry trends focusing on how business and technology is transforming the insurance industry. In terms of emerging technologies he covers wearables and robotic process automation. He is also the chair for the CIO forum in London. Prior to joining Gartner, Mr. Shotton worked for software vendors, insurers and a BPO. He has extensive experience in life and pensions software and has operated in markets across the globe.