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How fraud prevention is costing e-commerce businesses millions - and customer satisfaction

According to a new report by Aite Group, merchant losses to e-commerce fraud are projected to grow to $6.4 billion by 2021. Fraud is a persistent and increasingly sophisticated threat to retailer profits, and that is concerning enough in itself – but merchants need to be wary that fraud-busting can also backfire and cost them even more. ‘False dec...

10 October 2019