Patrick Mang, Head of Innovation Strategy at HSBC explains how innovation success lies in becoming a trusted partner to the business, listening and understanding the problems encountered by the business and then trying to find innovative solutions in the market that meet those needs.
This Finextra interview took place at SAP’s Financial Services Forum in London. For more information, check out events.sap.com/gb/sap-financial-services-forum-emea/en/home