23 September 2013 10,521 1 comment
This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor.
Massimo Proverbio, global managing director of payment services at Accenture, focuses on banks' transformational priorities.
A Finextra member
21 October 2013
Agree with this point of view, but digital is just one channel that banks must consider as consumers demand a multichannel approach to banking. The branch network still has legs if banks are willing to consider new models to drive growth and provide an improved customer experience.
I've detailed some thoughts on the economics of retail bank branch networks on this video blog: https://www.finextra.com/blogs/fullblog.aspx?blogid=8376
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