The Innovation Game: Escaping Legacy with New Technology

Banks need to innovate but are held back by layers of legacy technology which inhibits their ability to adapt and evolve.

Their dilemma is to implement radical change, without risking the stable operation of core systems and services.

This report provides the answers to these vital questions.

We ask a series of technology and business leaders from global banks – including Bank of America Merrill Lynch, Deutsche Bank, SEB, Standard Chartered Bank, NatWest and HSBC – to discuss their strategies and approaches to conducting innovation, while also protecting business critical and cost-efficient core processing systems.

Technologies and systems discussed in the report include, Cloud, APIs, low code development tools and platforms.

Choosing the right strategy for safely applying technology innovation is critical to every bank.
We explore the competing priorities of deploying radical customer-focused innovation versus the risk of stagnation and atrophy caused by legacy lock-in. All the while, a new wave of digital native disruptors are knocking at the door, putting further pressure on every bank’s IT strategists and operations teams.

With the debacle of the TSB upgrade still fresh in the memory, this report provides bank IT professionals with a clear understanding of the strategies and approaches taken by their peers to both satisfy the demands of PSD2 and customers, while also sustaining business as usual in their core operations.