Legacy transformation is not a new challenge for banks. However, as technology capability continues to advance, along with it the potential for innovation and new business models serving a digital customer base, the pressure of no longer being constrained by legacy infrastructure intensifies.
Despite being the central nervous system for banks’ operations for decades serving a business purpose, legacy systems have become inadequate, and those trained to use them may lack the skills needed to meet sophisticated demands
for real-time and seamless experiences.
Here’s how banks can decouple their systems from each other to evolve and grow, untangle technology challenges to drive digitisation, and invest in technology and employees to ensure obstacles to rapid and gradual modernisation are removed.
This impact study, produced in association with Veritran, will:
- Consider frameworks that prioritise initiatives based on their impact;
- Explore specific recommendations for each of these challenges;
- Propose strategies on how to integrate systems that will address data silos;
- Highlight clear ROI examples, efficiency gains, and enhanced customer outcomes; and
- Emphasise that there is no need for legacy system abandonment and modernisation can be conducted gradually without disruption.