The research addressed the firsthand the challenges Financial Institutions have faced and how they see the future.
The pandemic had a unique impact on the financial services industry, and the research identifies how financial institutions responded to COVID-19 and how the experience changed their perception to security, digital transformation, and how they work overall.
This research uncovered that the cultural and social impact of the pandemic and the importance of employee well-being was a key priority. There was a notable shift in organisations focusing on the impact on talent planning and acquisition and how they drive a collaborative culture.
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