Research

Keeping Pace with Customer Experience Demands during Cloud Migration

11 Aug 2023  |  156 downloads

A Financial Cloud Series Report It has been widely established that the cloud is the next big step for financial institutions to become more agile, f...

Customer Experience - Is Hyperpersonalisation the next frontier?

06 Apr 2023  |  447 downloads

An Inflection Point as Banks Invest to Improve Customer Experience A Finextra research survey, which was conducted in late 2022/early 2023, aimed to...

How banks can expand the omnichannel for virtual signing experiences

31 Mar 2023  |  189 downloads

The global pandemic presented a challenge to the way many products and services were offered by banks, and now that we are on the other side of Covid-...

Seeking Approval - Acquirers vs. Transaction Fraud

25 Oct 2022  |  464 downloads

Transaction fraud monitoring lies at the heart of fraud prevention for acquiring banks, and while the effort in decreasing fraud rates has advanced si...

The Future of Digital Banking in North America 2023

21 Oct 2022  |  1154 downloads

A Money20/20 USA Special Edition 2022 in North America saw a continuation of economic recovery from the Covid-19 pandemic, fuelled by the rapid rollo...

Banking as a Service: Predictions for 2023

20 Oct 2022  |  1001 downloads

Cloud strategies are changing After the financial crisis of 2008, traditional lenders experienced a drop in revenue and new players successfully gain...

Onboarding, KYC, and Digital Identity: the Bottom Line

10 Aug 2022  |  808 downloads

Technology is continuing to evolve at a fast rate. Consumers have evolved and now expect a digital onboarding process. This presents an opportunity f...

Mainframe to Cloud: How to shift applications

05 Sep 2022  |  331 downloads

The shift to the cloud The financial services industry is increasingly turning to the cloud to resolve challenges involving the movement of money. Ho...

The CIO’s guide to architecture modernisation through portability, resilience, and flexibility

14 Jun 2022  |  397 downloads

Why CIOs need to shelve short-termism in favour of smart modernisation Every architecture decision a CIO makes directly impacts their bank’...

The Future of Digital Identity 2022

06 May 2022  |  1076 downloads

Inclusive, Secure, Fit For Purpose Digital identity will be the catalyst for financial institutions wanting to navigate the data ecosystem in an incr...

Cloud, the Critical Component to Power New Business Models

11 Mar 2022  |  395 downloads

Today, every company is a technology company. No organisation can modernise products, deliver services, or meet customer expectations without harnessi...

The Future of Regulation 2022

07 Feb 2022  |  1112 downloads

From Innovation to Execution The fire for innovation in financial services has long been raging, and regulators, having transformed their modus opera...