Stripe, a financial infrastructure platform for businesses, today announced that it has been selected by London Gatwick to power its Official London Gatwick Airport Parking.
London Gatwick is the United Kingdom’s second busiest airport serving around 40 million visitors each year. With almost 40,000 car parking spaces across a 300,000 square meter site, London Gatwick provides one of the UK's biggest car parking operations.
“A passenger's trip begins before they leave their home, and for many people that means booking a parking space as part of their journey,” said Jonathan Pollard, chief commercial officer at London Gatwick. “With Stripe, we give our passengers the ability to seamlessly pre-book their parking. Booking and paying for a parking space at London Gatwick has never been easier, and we’re incredibly proud to improve millions of people’s journeys as they travel through our car parks and airport.”
London Gatwick maintains eight parking areas for cars, including short and long term, premium parking with fast terminal access, and valet parking and storage areas.
Prior to deploying Stripe, some London Gatwick customers were seeing their card payments fail, leaving them unable to book their airport parking.
Today it has improved authorization rates by monitoring network decline spikes and taking appropriate action, as well as introducing mobile wallet payments giving customers more ways to pay. Customers can today confidently use their credit card to pay for parking before arriving at the airport, making it easy to park and go directly to the terminal building.
“Over the last half decade, modernization has moved from nice to have to be mission critical,” said Eileen O’Mara, chief revenue officer at Stripe. “The travel and transportation industry is using technology to enhance travel experiences at every step of the customer journey. It’s exciting to see London Gatwick genuinely improving travel, beginning at the moment a passenger books their parking.”
This announcement comes after Stripe published a study revealing that businesses using Stripe’s newest checkout optimizations saw 10.5% more revenue.