/retail banking

News and resources on retail banking, consumer finance and reinventing customer experience in finance.

Lafayette Federal Credit Union converts to Corelation’s KeyStone Core

Recently ranked #12 in S&P Global’s Top 100 Performing Credit Unions of 2021, Lafayette Federal Credit Union ($1.28 billion in assets; 45,920 members; Rockville, MD) has converted to KeyStone.

  0 Be the first to comment

External

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.

The move to Corelation’s core processor supports the credit union’s continued growth and allows them to stay ahead of the curve by offering the latest products and services.

“Corelation has been very responsive and has worked diligently alongside our team throughout the project,” said Jeff Ference, Lafayette FCU’s Senior Vice President of Operations. “They have been fantastic in resolving challenges that arose during the conversion process.”
The credit union took the conversion to KeyStone as an opportunity to consolidate their data into one place, allowing them to tightly integrate their third-party vendors through the KeyBridge API.

“Going into a core conversion, you worry about the unknowns - Corelation’s supportive team was able to keep us calm and focused,” shared Andrew W. Mason, Lafayette FCU’s Senior Vice President of Information Technology. “Corelation’s project plans were solid and refined to carry us through the conversion, while offering us room to add our own color to fit our unique processes.”

The credit union is also looking forward to diving deeper into KeyStone’s ‘More in the Core’ features such as KeyInsight, the built-in relationship management tool, to streamline processes and create efficiencies that enable their staff to have smoother member service interactions.
“Seeing so many credit unions selecting and converting to KeyStone alongside us confirms that we made the right decision,” added Ference. “We are impressed by Corelation’s initiatives to stay ahead of new technologies that will allow us to offer the latest products and services.”

“The hard work put in by both organizations to ensure a successful conversion has positioned Lafayette FCU to take the credit union to the next level by providing expanded services to exceed their members’ growing needs,” noted Rob Landis, Corelation President. “Congratulations, Lafayette Federal Credit Union!”

Sponsored [New Report] Managing Fraud Risks with Synthetic Data: A Practical Approach for Businesses Services Industry

Related Company

Channels

Comments: (0)

[Webinar] Reaping the benefits of Hyper-Personalisation with AI and Application ModernisationFinextra Promoted[Webinar] Reaping the benefits of Hyper-Personalisation with AI and Application Modernisation