Jack Henry & Associates Symitar® division announced today that $782 million Quorum Federal Credit Union has selected Episys® as its in-house core processing solution.
According to Bruno Sementilli, president and CEO of Quorum Federal Credit Union, "We are proud of the fact that our members are almost three times more likely to recommend Quorum than customers at other financial institutions.* They deserve and expect access to contemporary, highly competitive financial products and services as well as an exceptional service experience every time they engage with our credit union. Consistently delivering these mission-critical components of our business strategy and our success requires a proven, flexible, sophisticated technology platform. We conducted an extremely detailed evaluation of core systems that literally matched our business and operational requirements against system functionality. Our goal to better leverage and optimize information about more than 50,000 members to support marketing and growth opportunities also generated very aggressive integration requirements. Our process clearly identified Episys as the system most functionally compatible with our specific requirements and Symitar demonstrated that it wants to be our long-term technology partner."
According to Ted Bilke, president of Symitar, "This credit union's due diligence was one of the most comprehensive functional evaluations that we have ever participated in. Quorum Federal Credit Union has a very experienced and forward-thinking staff that took their responsibility to identify the best solution for their exact requirements extremely seriously. They constantly challenged us to demonstrate that Episys and our integrated complementary solutions provide the functionality and flexibility to support their long-term business strategy. Based on the depth of this credit union's evaluation, we consider this addition to our client roster an especially rewarding endorsement of Episys and Symitar."