Delta Lloyd outsources ICT infrastructure services to IBM

Delta Lloyd Group has signed a seven-year contract with IBM to outsource all its ICT infrastructure services. The outsourcing of the ICT infrastructure services fits in with Delta Lloyd's strategy to concentrate on its core competencies. The contract represents a valuation of approximately €200 million.

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The outsourcing covers the data centre, the management of all personal computers and telecommunications. The current contracts with ICT partners will also pass to IBM. The outsourcing guarantees continuity and innovation, and will also bring cost savings. The selection of IBM was preceded by a detailed tendering procedure.

Around 150 Delta Lloyd Group employees will be transferred to IBM. The employment conditions offered by IBM were a major reason for Delta Lloyd’s decision to opt for IBM. At an earlier stage Delta Lloyd and the trade unions had agreed a social plan for the outsourcing. The basic principle of this social plan was ‘from work to work’.

Pending approval by the supervisory authorities and a positive recommendation in the context of the employee participation structure, the outsourcing (including the transfer of employees) is expected to take place in the second quarter of 2004.

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