iGate Global Solutions (iGATE), the integrated technology and operations (iTOPS) company today announced signing a key technology services agreement with the Union Bank of California (UBoC), 25th largest Bank in the US based on Assets.
As per the agreement iGATE has initially set up a 100 people Operation Technology Center (OTC) for the bank at its software development campus in Whitefield, Bangalore. iGATE is currently providing a full range of IT services spanning Application Development and Maintenance, Infrastructure Management Services (IMS), Data Warehousing, Quality Assurance, Business Intelligence, Consulting and technology work for Basel II compliance.
"This is an exciting partnership for us and we are proud to be associated with UBoC and help them enhance their process and service capabilities. We are especially pleased that they choose us after working with a few other IT vendors. This partnership also gives us confidence that our integrated Technology and Operations (iTOPS) model is gaining more acceptance and momentum," said Phaneesh Murthy, CEO, iGATE Global Solutions.
"We were looking at opportunities to re-engineer our processes and alter our customer-facing and the core back-office processing tasks. As iGATE clearly understands technology and operations and are the only one in India with integrated Technology and Operations capabilities, we found a lot of synergy and decided to work with them," said James Yee, Executive Vice-President and Chief Information Officer, Union Bank of California.