CBI, EBA Clearing, and Nexi have signed a partnership agreement to enable the transmission of “request to pay” messages between citizens and the public administration.
This collaboration enables the practical application of request to pay in Italy, thanks to the use of the CBI Globe infrastructure, EBA CLEARING’s R2P Service and Nexi’s technology. Payments to the public administration are the first use case in Italy to benefit from this innovation, which was tested in 2025 and paves the way for further new national and cross-border use cases.
"Offering Italian citizens the option of receiving electronic notifications from the public administration via their home banking account and mobile app, rather than paper notices, and being able to pay directly from their online bank account in a secure and intuitive manner represents an important new milestone for us in the overall evolution of digital payments. Thanks to request to pay and our collaboration with EBA CLEARING and Nexi, we have built a new digital service highway based on pan-European rules and infrastructure, the ISO 20022 standard, and real-time message exchange," said Liliana Fratini Passi, Managing Director of CBI.
“We are glad to partner with CBI and the payment service providers it fronts to unlock the benefits of request to pay for the citizens who receive payment notices from the public administration. The use of our R2P Service will allow Italian PSPs to roll out services to their customers for other use cases as well, both at an Italian and SEPA-wide level,” said Hays Littlejohn, CEO of EBA CLEARING.
"We are particularly pleased to collaborate on the development of the request-to-pay service with CBI and EBA CLEARING, two of our long-standing and successful partners. This new project is perfectly in line with our mission to develop advanced solutions for the evolution of digital payments in Italy," said Renato Martini, Digital Banking Solutions Director at Nexi Group. "Thanks to our technology and our expertise delivered by CBI and EBA CLEARING, citizens and public administrations in our country will benefit from a convenient, secure, and innovative service".
In general terms, request to pay allows users to digitally send a payment request for a good/service to the respective consumer through a simple and secure process. Request to pay is applicable to various business areas, such as bills, subscriptions, e-commerce, and similar ones. Thanks to authentication and confirmation processes supported by an advanced messaging infrastructure, such as the one provided by CBI in collaboration with EBA CLEARING and Nexi, request to pay is able to guarantee maximum certainty, speed, and simplicity in payment processes, reducing risks and facilitating reconciliation. Request to pay is thus set to revolutionize the user experience in digital payments.