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News and resources on digital identity, trust, biometrics and Secure Customer Authentication.

Trustly introduces biometric log-ins

Trustly, the global leader in Pay by Bank solutions, is launching Trustly ID in Europe—a groundbreaking biometric solution designed to deliver unparalleled speed, security, and seamless customer experience.

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Trustly ID makes logging in fast. When customers verify their identity through their bank, they can choose to be remembered for quicker future logins. Trustly securely stores their KYC details, so next time, they can log in instantly using Face ID or fingerprint with a passkey they set up once. Trustly then shares their verified information with the merchant, allowing them to access their account and pay immediately.

By using Trustly ID, which speeds up identification, with the powerful intelligence of Azura - Trustly’s proprietary data engine that helps to provide faster payments - the company provides an industry-leading login and payment experience.

The new technology will have a significant impact as part of Trustly’s Pay N Play® solution for gaming companies. Trustly ID allows players to verify their identity and access their gaming accounts instantly using facial recognition or fingerprint authentication, eliminating the need for manual or bank logins and clunky KYC flows.

The first pilots of Trustly ID will launch in Europe, specifically Finland, this month, followed by a full-scale rollout across other Pay N Play® markets.

Daniel Hecker, Chief Product Officer at Trustly Europe, said:

“Trustly ID is a game-changer—bringing the next evolution of speed, security, and convenience to payments. We are simplifying payments and redefining how customers interact with merchants and gaming platforms. By harnessing biometric authentication and our powerful Azura data engine, Trustly ID sets an entirely new standard for the industry. We are thrilled to roll this out in Finland and beyond, ensuring players everywhere enjoy a faster, frictionless, and more secure experience.”

Already embraced by gaming industry giants such as Bet365, Flutter, William Hill, LeoVegas, Betsson and Kindred, Trustly’s Pay by Bank platform has transformed the gaming landscape. It enables players to instantly deposit funds, seamlessly share data with operators, and enhance payment security.

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