Leading digital bank Monzo today announces the appointment of Andy Smart to the role of Chief Product Officer (CPO) as it continues to build the one app customers turn to to manage their entire financial lives.
Andy joined in 2016 as one of Monzo’s first 20 employees and during his career has served in several significant positions across the technology platform including being appointed Monzo’s first Vice President of Engineering, and acting as Interim CTO. As VP he was responsible for leading the team of more than 200 engineers and managers across all products including personal banking, subscriptions business banking, borrowing and payments. Most recently Andy was General Manager of Wealth, where he led the development of Monzo’s hugely successful instant access savings and investments products and more recently Monzo Pension.
In the last 12 months alone, Monzo has launched multiple new products and features as it progresses on its ambition to build the one app that solves all the money needs of its customers. Today, it has more than 11 million customers who can budget, save, borrow, invest, track their mortgage and consolidate their pensions all within the Monzo app - with much more to come. These products are alongside a growing suite of never-been-seen-before security features like Call Status and Known Locations that help to protect customers’ money.
TS Anil, Group CEO of Monzo, said:
“Andy has made a huge success of every role he’s had at Monzo, keeping the customer at the heart of his thinking and strategy every step of the way. As CPO he’ll continue turning our ambitions into a reality, putting game-changing products and features into the hands of our 11 million customers as we take Monzo to new heights.”
Andy Smart, Monzo’s Chief Product Officer, said:
“Monzo set out to change the face of finance by bringing the best of banking and technology together, and we’re doing just that. Millions of people now trust Monzo as the place to manage their money - with love for the product and brand that is unparalleled. The connection we have with customers has been at the heart of this winning formula and as we press ahead with ambitions to meet all the financial needs of our customers, it will stay core to our product vision. What’s coming next is hugely exciting.”