PAIscreen adds ChargebackHelp screening tool to fraud prevention platform
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution with an innovative feature that identifies the likelihood that a merchant will refund a transaction that turns into a chargeback.
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The new feature, Merchant Risk Indicator - the first of its kind in the marketplace - assesses the probability that merchants associated with a particular Billing Descriptor will refund a transaction that becomes a chargeback based on a range of metrics. Merchant Risk Indicator will be incorporated into pAIscreen’s overall risk scoring enabling Issuers to not only instantly identify problematic transactions and detect chargebacks but also to have increased visibility that any chargeback will be refunded.
ChargebackHelp will provide merchants the ability to join and participate in this new solution, which offers merchants the potential to increase transaction acceptance and deliver a better customer experience.
Alex Noton, CEO of pAIscreen, commented: “We are delighted to be working with the global leader in dispute management. With the addition of this new feature, pAIscreen will not only be able to offer Issuers significant cost savings by instantly detecting transactions that can result in chargebacks, but will also facilitate enhanced transaction acceptance.
Bart Szypkowski, Chief Revenue Officer at ChargebackHelp, commented: “As a leader in dispute management, we remain at the forefront of new innovations that help merchants eliminate the pain point of disputed transactions and chargebacks. We are thrilled to be collaborating on the Merchant Risk Indicator which will enable merchants to increase their acceptance ratios and drive increased growth.
pAIscreen has developed an AI-powered, real-time transaction screening and chargeback detection solution for Issuing Banks.
ChargebackHelp is a full-service chargeback management solution provider, leveraging the most advanced technologies, serving merchants across a wide range of industries including travel, online retailers, subscription services and telecommunications.